LogoSuperGuardVPN

Privacy Policy

Introduction

SuperGuardVPN is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website or services.

1. Information We Collect

We collect the following types of personal information from our users:

  • Registration Information: When you create an account, we collect your first name, last name, and email address.

  • Payment Information: When you subscribe to our services, we collect your payment information through our third-party payment processor, Stripe. We do not store any payment information on our servers.

  • Log Data: When you use our VPN service, we collect limited log data, such as your IP address, connection timestamps, and bandwidth usage. We do not store any logs or activity history that can be linked to your personally identifiable information.

  • Cookies: We use cookies to improve your experience on our website. Cookies are small text files that are stored on your device when you visit a website. You can disable cookies in your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide our VPN service: We use your registration information to create your account and provide you with access to our VPN service.

  • To send you marketing communications: We use your first name, last name, and email address to send you promotional emails about our services. You can unsubscribe from our marketing communications at any time.

  • To improve our services: We use log data to analyze usage patterns and improve our services.

3. How We Share Your Information

We do not share your personal information with third parties except as described in this Privacy Policy.

  • Third-Party Service Providers: We use third-party service providers to help us provide our services, such as Auth0 for authentication and Stripe for payment processing. These third-party service providers have access to your personal information only to perform the services they are providing to us.

  • Compliance with Law: We may disclose your personal information if we are required to do so by law or legal process.

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, and data breach notification procedures.

5. Data Retention

We retain your personal information for as long as it is necessary to provide our services, maintain our records, and comply with our legal obligations.

6. Your Choices

You have the following choices regarding your personal information:

  • Access and Correction: You can access and correct your personal information by logging into your account or contacting us.

  • Deletion: You can request to delete your personal information by contacting us.

  • Marketing Communications: You can unsubscribe from our marketing communications at any time by clicking on the "unsubscribe" link in any of our emails.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@superguardvpn.com.